Our Make-It-Right Guarantee

Rep It! stands behind every piece we produce. If we make a mistake, we fix it. Period.

What we cover
If your order arrives with a defect or an error on our part, such as a misprint, stitching defect, wrong garment, wrong color, wrong quantity, or a design placed differently than your approved proof, we will reprint or replace the affected items at no cost to you. If a reprint isn't possible, we will refund the price of the affected items.

How to report a problem
Contact us at orders@repitprint.com within 14 days of receiving your order. Please include your order number and photos of the issue. Please don't wash, wear, or alter the items before contacting us.

Your proof is your approval
Every order is made to order. Before production, we send you a proof showing your design, colors, placement, and sizes. Please review it carefully. Once you approve a proof, we produce exactly what was approved. We can't be responsible for:

- Spelling, punctuation, or grammatical errors in an approved proof.
- Low-resolution or poor-quality artwork supplied by the customer.
- Design, color, size, or quantity choices made by the customer and approved on the proof.
- Normal variation in garment color and dye lots between manufacturers.

Because every item is custom made, we can't accept returns or exchanges for change of mind, sizing selections, or approved designs. If you're unsure about sizing, ask us for help before you approve your order.

Questions? We're here to help. Email orders@repitprint.com.